Remember - Xbox may require disabling IPv6 on your router as Xbox do not let us disable IPv6 on the console itself. You can check out our common router guides on this OR google how to disable IPv6 on your router if your brand is not included. It should not take you more than 5-10 minutes to do, generally.
On the Xbox Dashboard, scroll over to the right and click on the Settings Cog.
Select the Network Settings tab.
On the next page, select Advanced Settings.
Select DNS Settings, then select Manual and fill in the Primary DNS and Secondary DNS with the following:
Primary DNS: 18.153.215.12
Secondary DNS: 3.68.7.143
Confirm and restart your Xbox.
Once complete, power cycle your Xbox by unplugging it from the wall, then select a location on our dashboard.
IMPORTANT - Make sure the device you are visiting the dashboard from (for example your phone) is connected to the same network as your Xbox.
Since the update from Activision, the location display in-game is now hidden, specifically for Xbox, however, we have added a location display to our own DNS tester to help our Xbox users:
If you are an Xbox user wanting to confirm if it is being applied, please open up the Edge browser on the console and visit https://checkdns.haz.services. If you are set up correctly, the test will pass.
That's it! If your location has changed in-game you are all set. If your in-game location does not change please get in touch with us over on Discord
On your PlayStation, visit the Settings menu and select Network.
Choose to set up an internet connection, select your home Wi-Fi connection if you usually connect your PlayStation via Wi-Fi OR choose LAN if you are usually connected via an Ethernet cable.
After choosing your network, select "Advanced Settings" to configure DNS.
- Choose Automatic for IP Address Settings
- Choose Do Not Specify for DHCP Host Name
- Choose Manual for DNS Settings
Fill in the Primary DNS and Secondary with the following:
Primary DNS: 18.153.215.12
Secondary DNS: 3.68.7.143
- Choose Automatic for MTU Settings
- Choose Do Not Use for Proxy Server
Once you have done so, click Next to test the connection.
Once complete, restart your PlayStation and select a location on our dashboard.
IMPORTANT - Make sure the device you are visiting the dashboard from (for example your phone) is connected to the same network as your PlayStation.
Launch the game and confirm that your in-game location changed. You can learn how using our quick guide.
That's it! If your location has changed in-game you are all set. If your in-game location does not change please get in touch with us over on Discord.
Since the update from Activision, there seems to be a bug with the location in-game showing, specifically for Xbox, however, we have added a location display to our own DNS tester to help our Xbox users. If you are an Xbox user wanting to confirm if is being applied please open up the Edge browser on the console and visit https://checkdns.haz.services. If you are set up correctly, the test will pass.
Logged as: (**********)
Your token expires on:
There is no single best server
We recommend picking a server that is far away from you, and currently at night/early morning (off-peak time).
We also recommend switching servers every 5-6 games for the best experience.
Primary DNS: 18.153.215.12
Secondary DNS: 3.68.7.143
Click the device for instructions on how to setup DNS:
If you encounter this issue when setting the DNS IP address, it means your console is being denied access to our service. This typically happens because you either haven't selected a destination on the website or you selected one from a device that is not on the same network as your console.
When you choose a destination, it authorizes the current public IP address to use our DNS service. If your console uses a different public IP, you will experience this error.
We strongly recommend using a PC to select a destination. On some smartphones, the browser may hide your public IP address. If this happens, please refer to instructions on how to disable this feature. See this link and this link.
Also, if you are on PS5, check the external IP of your PS5 through the in-game network info section. It should be the same as the one displayed on our VPN setup website "Currently effective on **.**.**.**".
This should still work. Follow all instructions and check the in-game network settings on PS5. The location should still change, and use the CheckDNS website on Xbox with the Edge browser. It should be green. If it's not, reach our support for a manual verification.
Our service points you to specific matchmaking servers in a different country only while matchmaking is going on.
As part of its algorithm, the SBMM appears to use the country and time of day as factors to determine the difficulty of the lobby it places you in (that's why we say to always pick a country that's currently at night!).
As a result, you aren't playing in another location. You're playing in the same location, but you're just being made to look as though you're from another country during matchmaking to confuse the SBMM into placing you into easier lobbies. That's how we keep our lobbies low ping and sweat-free.